Evelyn Cagney > Research · Strategy · Design
Driving human-centred research, strategy, and design to create meaningful, end-to-end product and service experiences that deliver lasting impact.
Skills & expertise
Research + Synthesis
Building rapport to understand customer challenges and needs, and to solve the right problems. Connecting the dots for meaning and to define the most impactful opportunities.
Wireframing and Prototyping
User Interface Design
User Experience Testing
Responsive Design Solutions
Design Thinking + Facilitation
Guiding cross-disciplinary groups through a co-creative process to apply a customer-centric, collaborative methodology to problem solving.
Brand Guidelines
Collateral Design
Rebranding Services
Strategy + Visioning
Defining and implementing customer experience strategies, through understanding, analysis and problem solving. Envisioning the future of what is possible through prototyping.
Animated Explainer Videos
Interactive Presentations
Design + Orchestration
Applying strategic and systematic thinking to design seamless customer-centric journeys, and bridging across silos to deliver great experiences.
Android App Development
App Prototyping and Testing
App Maintenance and Updates
Research + Synthesis
Building rapport to understand customer challenges and needs, and to solve the right problems. Connecting the dots for meaning and to define the most impactful opportunities.
Wireframing and Prototyping
User Interface Design
User Experience Testing
Responsive Design Solutions
Design Thinking + Facilitation
Guiding cross-disciplinary groups through a co-creative process to apply a customer-centric, collaborative methodology to problem solving.
Brand Guidelines
Collateral Design
Rebranding Services
Strategy + Visioning
Defining and implementing customer experience strategies, through understanding, analysis and problem solving. Envisioning the future of what is possible through prototyping.
Animated Explainer Videos
Interactive Presentations
Design + Orchestration
Applying strategic and systematic thinking to design seamless customer-centric journeys, and bridging across silos to deliver great experiences.
Android App Development
App Prototyping and Testing
App Maintenance and Updates
Research + Synthesis
Building rapport to understand customer challenges and needs, and to solve the right problems. Connecting the dots for meaning and to define the most impactful opportunities.
Wireframing and Prototyping
User Interface Design
User Experience Testing
Responsive Design Solutions
Design Thinking + Facilitation
Guiding cross-disciplinary groups through a co-creative process to apply a customer-centric, collaborative methodology to problem solving.
Brand Guidelines
Collateral Design
Rebranding Services
Strategy + Visioning
Defining and implementing customer experience strategies, through understanding, analysis and problem solving. Envisioning the future of what is possible through prototyping.
Animated Explainer Videos
Interactive Presentations
Design + Orchestration
Applying strategic and systematic thinking to design seamless customer-centric journeys, and bridging across silos to deliver great experiences.
Android App Development
App Prototyping and Testing
App Maintenance and Updates
About me
I’m a strategic UX research and service design leader with deep expertise in research-driven product strategy and customer-centred transformation.
Over the past decade, I’ve worked with organisations across healthcare, life sciences, and enterprise technology to uncover insights, shape strategy, and design services that deliver measurable outcomes.
Some organisations I’ve worked with
